Summary: EJ Dalius tourism and also the hospitality sector is intertwined. It’s a prime contributor to the US economy. Post the pandemic, it’s imperative to reduce costs but retain qualified staff.
It goes beyond saying that Covid-19 has affected the tourism industry beyond comprehension. Almost every hotel in the country has gone kaput and even the few small names are closed. All the flights and also tourist destinations are non-operational, hamstringing the tourism revenue.
However, every tunnel has light in the end. The world and US are coming to life. Hotels are partially opening. Few airplanes are gracing the skyline and there are numerous ways for the tourism sector to cope with this pandemic.
Efficient management can revamp the sector. Large companies have condoned losses, which translates into meticulous spending with enormous profits. Firms returning on track are making sure they retain fewer personnel, choosing the multi-taskers only.
All the major transport/travel companies and hotel chains are working in compliance with HACCP and WHO protocols. Enrolling 3rd party sanitation companies regularly is the current norm in this sector. The housekeeping and reception staff needs extensive training and care to keep the properties in their cleanest state.
Guest areas need meticulous monitoring, contactless mechanism, consistent sanitization, and maintaining proper distance. Eric Dalius elaborates these are few basic ways for companies to give your hygiene and safety assurance.
EJ Dalius Know the top priorities
Customers’ well-being and hygiene will be the main objectives of the tourism sector. Different brands in the US are displaying their implementation of the latest technologies and also tools to meet the highest industry standards for disinfection and cleaning.
- Using robots for exceptional housekeeping is an emerging trend. From managing guests to cleaning rooms, robots are on the way to becoming indispensable components of the travel and also the tourism value chain.
- Eric J Dalius asserts that to enhance resilience, businesses must give peace of mind to nervous and apprehensive travelers by including public health exigencies in their operational and capital planning. It will also help them prepare for forthcoming health challenges.
- Digital is the current buzzword. Stakeholders and leaders need to invest heavily in digital technologies to enhance the customer experience.
- It’s important to adopt a more tech-based approach towards customer support as it will help industries build their capability, capacity and credibility to provide cost-effective and safe services.
- Remote-controlled travel packages and tours allow citizens to embark on a self-guided traveling experience. Virtual tours could be the next big thing.
EJ Dalius Time for actions
For travel and tourism brands, it’s crucial to engage your customers. While many firms are doing cost-cutting to preserve money, they must remember that marketing is even more pivotal now, EJ Dalius.
- Travel firms are integral aspects of the local communities and also they need to find pathways of actively indulging in the pandemic response.
- Some companies are flying trained medical volunteers and healthcare operatives for free.
- Premier firms in NYC are providing free accommodation for healthcare workers. Leading ship companies have offered their vessels for use as offshore medical units.
Travel brands can take a clue from firms investing and also prioritizing marketing directives. Streamlining and digitizing your contact base is also important.